Error 12031

Published on 25 November 2020 at 07:28

So what does QuickBooks Error 12031 Mean?

According to Intuit, error code 12031 can occur when updating QuickBooks or updating a QuickBooks payroll service. The error is due to:

a network timeout this is actually preventing QuickBooks from accessing the server
net connection problems
internet security or firewall settings that can easily be blocking the bond
the belief that internet browser is practically certainly not the default browser
incorrect SSL settings. If You want to know about Error 12031 then call our experts.
Troubleshooting this error depends on the specific situation once the error occurred.

Situation 1 – The Error Occurred Updating QuickBooks Itself

Look at your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that your particular particular connection is defined to utilize your computer’s internet connection settings, as shown below.

QuickBooks Premier 2009 Web Connection Setup 2
Click Next.

QuickBooks Premier 2009 Web Connection Setup 3
Click Done and try to perform the update again.

To find out more troubleshooting this error when updating QuickBooks itself, consult this Intuit knowledge base article.

Situation 2 – The Error Occurred Updating a QuickBooks Payroll Service

Look at your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is put to use your computer’s internet connection (screen shot shown above) and click Next. Click on the Advanced Connection Settings… button to show the web Properties window. When you look at the Advanced tab, verify that Use SSL 2.0 and make use of SSL 3.0 are checked. Click Apply after which Ok. keep in mind that this change will affect your link with the world wide web using web browser.

QuickBooks Premier 2008 Internet Properties Advanced SSL
Close and re-start QuickBooks; attempt to update the QuickBooks payroll service. To obtain additional information troubleshooting SSL settings, consult this Intuit knowledge base article.

When your Internet Properties were set correctly, the error might be due to security or firewall software blocking usage of certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.

To find out more troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.


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